FAQ
| product,buy and payment |
| Ask：How to determine your are Authorized Reseller? |
Answer：please see our site link on AVG offical website.
|
| Ask：Do you have Traditional Chinese website? |
| Answer：Yes. Please click here to go >>> |
| Ask：I want to buy AVG anti-spyware7.5,but i can find on your website, Why? |
| Answer：AVG Technologies no longer sales AVG anti-spyware7.5, Anti-spyware feature integrated into Anti-virus 8.0, the old customer of anti-spyware7.5 can continue to use，also Contact us to free upgrade to Anti-virus8.0. |
| Ask：I have three computers at home, want to use AVG products, please recommend a product. |
| Answer：We suggestion you buy Internet Security 3-Pack Edition . |
| Ask: Can AVG anti-antivirus run on Windows Vista? |
| Answer：Yes。 |
| Ask:Does AVG support 64-bit computer? |
| Answer：Yes! |
| Ask：I amnot in HuZhou. can we buy AVG? |
| Answer：Yes.You can through our website buy AVG in anywhere. |
| Ask：After i buy the AVG, how can i get the product? |
| Answer：You can use online way,Internet banking, wire transfer (need fax the telegraphic money order to us). After we confirm.We will send your products to you. we send the Key by Email. |
| Ask:How do i know the license is authorised？ |
| Answer：After you buy avg,you can register your imformation on offical website www.avg.com, unauthorized license can not register. Your valid period is valid after you register. |
| Ask：Can you tell me AVG update server address? |
Answer：AVG update server address as following: |
| Ask：I can not connect to the update server (or slowly),can you give me any proxy server address? |
| Answer：We probide two proxy server address: 165.228.132.10:3128 211.140.192.186:8080 |
| Ask：Can we visit your company? |
| Answer：Yes! Welcome! |
| Ask：I think I have a virus on my computer. What steps should I follow to install AVG? |
| Answer：First, check your computer with the vcleaner.exe utility. This utility is able to clean/remove most known of viruses that are known to cause installation problems. It isn’t necessary to install this utility, just save it on your PC and run it.You should check your computer this way:
After checking your computer with vcleaner.exe, you can begin installing AVG. We strongly recommend installing AVG using the latest installation file, which can be found in the AVG Download section of our website.When the installation is complete, please update your AVG, to be sure that the latest virus definitions are in place. |
| Web Design |
| Ask：Can we exchange link with you? |
| Answer：Of course. Please see here >>>。 |
| Company: |
| Ask：Can you give us to see your License of Agent? |
| Answer：Yes. Click here to see. |
| If you have any question , please tell us. |
